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Disk space:
Disk space is the amount of space that you will be allowed
for your account, and is measured in MB (megabytes) or GB
(gigabytes)
Note: On virtual (shared hosting) servers this
space amount includes your website AND your email storage
space for all of your users.
POP3 e-mail accounts:
"POP3 e-mail accounts" refers to how many e-mails
accounts you would be allowed to set up for your site. For
example if you had a Bronze account that offers 10 POP3
accounts, that means you could then setup 10 different e-mail
accounts for your site.
Transfer/month:
This refers to the total amount of data transferred to and
from your site each month, including web, FTP, email, and
all other traffic. We measure the traffic directly from
our router, which guarantees that any traffic we count was
really used.
Example: Every time one of your web pages is viewed by
someone on the internet, the size of that page goes towards
your bandwidth usage. Below is an example of how many times
a page would have to be viewed to reach 20GB of transfer
Page size 30kb = 349,525 views
Page size 40kb = 262,144 views
Page size 50kb = 209,715 views
Page size 60kb = 174,762 views
Monthly price:
This refers the amount that you will pay per month.
Annual price:
This refers to the amount that you will be paying for a
12-month annual pre-paid term (usually includes a discount).
Web based interface:
This refers to the interface that you will be using to access
the administrative features for your web site (adding users,
managing email, changing passwords, viewing logs, backing
up your site, etc.), and there is also the fact that you
can bring this up in your Internet browser (Internet Explorer,
Netscape 6, etc.) and administer everything from there without
any complicated technical experience necessary.
Web interface for Email:
This refers to the interface that you will be using to access
the administrative features for managing your email (adding
users, changing passwords, setting up vacation messages,
forwards, aliases, backing up your users email, etc.), and
there is also the fact that you can bring this up in your
Internet browser (Internet Explorer, Netscape 6, etc.) and
administer everything from there without any complicated
technical experience necessary.
Technical support:
We offer twenty-four hour a day email support, seven days
a week. For phone technical support our hours are Monday
- Friday 8:00 AM to 8:00 PM CST, and Saturday/Sunday 10
AM to 6:00 PM CST. Our technical support department is closed
on all major holidays.
Site Backup/Restore utility:
This refers to the option that is given to users to back
up their own site.
Sub-domain:
A secondary domain "within" your primary domain
that points to a sub-folder within your website. For
example = chat.yourdomain.com or xyz.yourdomain.com.
E-mail manager:
This refers to the ability to add/remove/edit multiple e-mail
accounts through your web-based interface.
Email Forwarding
Maybe you have a large number of email addresses and don't
want to check all of them separately. With the email forwarding
feature, you can forward all your incoming email to another
email address that you specify. This is similar to forwarding
for your phone calls. You can easily set up your email forwarding
or change it through your website control panel.
Web-based stats reports:
This refers to the ability to check the traffic coming to/from
your site using the web-based interface.
Access to raw log files:
This refers to the ability to view the raw log files for
your site.
FTP access:
This refers to the ability to upload/download files for
your site via FTP (File Transfer Protocol)
FrontPage 98, 2000, 2002:
This makes reference to whether or not FrontPage extensions
are available for your account and that we currently support
the 98, 2000 and 2002 versions. To find out more about
FrontPage click here.
FrontPage Users:
This refers to the ability to add additional administrators,
advanced authors, authors, contributors and browsers; and
how many you get with the package you have chosen.
To find out more about the users that you can add and the
differences between them, please click here.
Password-protected directories:
This refers to the ability to have one or more password
protected directories for your site. On Windows servers
this is done through FrontPage extensions.
Unique IP address:
Having a unique IP address means that you have your own
address on the Internet that can be looked at any time regardless
of your domain names status (active, expired, etc.)
Not having one means that viewing your site relies solely
on the status of your domain name.
What is a "U"? (Unit of measurement for Colocation):
1U = 1.75" of Vertical Rack Space 2U = 3.5"
of Vertical Rack Space 3U = 5.25" of Vertical Rack
Space 4U = 7.00" of Vertical Rack Space
Load Balancing:
Distributing processing and communications activity evenly
across a computer network so that no single device is overwhelmed.
Load balancing is especially important for networks where
it's difficult to predict the number of requests that will
be issued to a server. Busy Web sites typically employ two
or more Web servers in a load balancing scheme. If one server
starts to get swamped, requests are forwarded to another
server with more capacity. Load balancing can also refer
to the communications channels themselves.
MRTG (Multi Router Traffic Grapher):
A tool used to monitor the traffic load on network-links.
MRTG generates HTML pages containing GIF images which provide
a LIVE visual representation of this traffic. See
an example here!
95th Percentile Explained:
Samples of your actual bandwidth usage are taken every five
minutes from your VLAN port on the switch, utilizing Cybergauge
Bandwidth Reporting. The program then averages the totals
and posts the result as a five-minute usage point on your
report. Over the month, we will continue to plot the five-minute
averages, which total about 8,640 points plotted on the
graph.
We then take the top five percent of your usage (432 points,
or 36 hours) and throw it out!
Your usage is determined based upon the highest remaining
usage plotted. This method of billing provides you with
a number of advantages. Any usage bursts that are untypical
of your bandwidth requirements are not charged to you, and
this equates to receiving approximately your highest 36
hours of bandwidth usage free each month.
We then give you access via the web to view your Daily,
Weekly, Monthly and MRTG graph reports at any time.
If your package(s) include a specific amount of bandwidth,
any overage(s) will be billed at your contracted rate at
end of the calendar month.
Committed Bandwidth:
With dedicated-based bandwidth, you are billed according
to the minimum committed rate of connection speed you choose
or that is included in your package. This option is designed
to provide bandwidth on-demand giving the client the availability
to burst at times when their Internet traffic is the heaviest.
Dedicated-based bandwidth allows for short-term traffic
spikes without compromising site performance.
SKL Services, Inc.'s dedicated-based bandwidth is a burstable
access, which uses the "sustained usage" formula
to determine the monthly access rate. At the end of each
month of service, based on readings taken every 5 minutes,
which are placed in ascending order, the 95th percentile
is determined as the "sustained usage rate".
VLAN (Virtual Local Area Network):
A VLAN is a group of PCs, servers and other network resources
that behave as if they were connected to a single, network
segment — even though they may not be. The resources
and servers of other users in the colocation facility will
be invisible to each of the other VLAN members.
Equally important, VLANs help meet performance needs by
segmenting the network more effectively. Unlike standard
switching, they restrict the dissemination of broadcast
as well as node-to-node traffic, so the burden of extraneous
traffic is reduced throughout the network. Security can
also be improved. Since all packets traveling between VLANs
may also pass through a router, standard router-based security
measures can be implemented to restrict access as needed.
SQL 2000:
A server based 'heavy duty' database system from Microsoft
for high traffic needs. SQL 2000's new features, including
integrated Analysis Services, data mining, and natural language
query capabilities are already helping top companies synthesize
huge volumes of information, recognize and predict trends,
and make accurate decisions about key business issues.
SQL Server 2000 supports Extensible Markup Language (XML)
and Hypertext Transfer Protocol (HTTP) standards. SQL Server
2000 also offers scalability and performance features to
partition load, ensure uptime, and give you advanced management
and tuning capabilities. To learn more about Microsoft
SQL 2000 click
here.
PHP:
This refers to whether or not you are allowed to use PHP
scripting for your site. All of our Plans currently
using PHP version 4.0.6.
To learn more about PHP click here.
CGI:
This refers to whether or not you are allowed to use CGI
scripting for your site. To learn more about CGI click
here. On virtual servers, CGI programs must be
placed in the cgi-bin folder and have 755 permissions in
order to operate.
MySQL:
This refers to whether or not you are allowed to use MySQL
databases for your site. Our plans will be setup to
use MySQL version 3.23.46. To learn more about
MySQL click here.
Shell access:
This refers to whether or not you are allowed to use a Telnet
client to access and edit your site or features of your
site. To learn more about Telnet and click here.
Active Server Pages (ASP) support:
This refers to whether or not you are allowed to use ASP
scripting for your site. Active Server Pages is a
programming language designed to run active content on the
server and then display the result on the viewer's browser.
It is used extensively for such tasks as managing and querying
on-line databases and building intuitive forms.
Unlike JavaScript, which downloads the actual code into
your browser and then activates, ASP pages run strictly
on the server. The user triggers a request from the web
page, the ASP processes it, and then sends back the requested
info in purely HTML format.
To learn more about ASP click here.
Access database support:
This refers to the ability to use a Microsoft Access database
for your site.
For more information on Microsoft Access databases click
here.
Unix:
Unix is the operating system we use for a large number of
our shared hosting accounts. (these servers handle FrontPage
extensions very nicely)
Windows 2003:
Windows 2003 is the operating system we use for a large
number of our shared hosting accounts. (these servers are
for "higher-end" hosting solutions such as database
connectivity or specialized Windows solutions)
Complete root access:
This refers to the level of control you have over your site,
root being the absolute highest level of administrative
control.
Multiple domains & name based hosting:
This refers to the ability to host multiple domain names
on a single account. Each domain will have the same IP address.
This plan was designed for a single large site however you
can have more than one site hosted on it.
Set-up fee:
This refers to whether or not there are any fees to start
a particular account.
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